One platform

Infinite precision

CRM, sales, marketing and beyond

Odoo doesn’t just manage. It orchestrates.
Smart. Seamless. Scalable

One platform

Infinite precision

From first contact to long-term loyalty — manage every stage of your customer journey in one smart, modular system

Track leads, close deals, run subscriptions, and engage customers — all in one place

Trusted by over 13 million users worldwide

In line with the concept of Love Customer Mastery® (LCM),
Odoo provides specific features and functionalities that effectively
reflect the core principles and processes of the program:

CRM Module

  • Configure CRM pipelines: Set up stages, tags, and automation rules.
  • Customize CRM views and fields to match sales process.
  • Integrate with email and other communication tools.

Subscriptions Module

  • Configure subscription products and pricing plans.
  • Set up recurring invoicing and payment schedules.
  • Define subscription lifecycle stages (e.g., trial, active, cancelled).
  • Automate renewal reminders and notifications.

Surveys Module

  • Create and customize survey forms.
  • Configure survey logic (e.g., conditional questions).
  • Set up automated email invitations and reminders.

Sales Module

  • Configure sales order workflows and approval processes.
  • Set up product catalog, pricing, and taxes.
  • Customize quotations, invoices, and delivery orders.
  • Integrate with payment gateways.

Email Marketing Module

  • Set up email templates and campaigns.
  • Configure mailing lists and audience segmentation.
  • Test email deliverability and tracking.

Marketing Automation Module

  • Design and configure automation workflows (e.g., lead nurturing, follow-ups).
  • Set up triggers, conditions, and actions for automation rules.
  • Test and optimize automation workflows.

* Odoo official YouTube channel

Precision meets automation

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